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Sunday, April 01, 2007

Electronic COMPLEMENTS Face-To-Face Communications

Trevor writes:

For me, every bit of communication can serve to bolster the foundation of the message sent.

I have seen CEO's avoid putting their thoughts in writing because it contradicts what they SAY to individuals...! Have you ever met CEO's like this?

I'd prefer to get to understand how a CEO is thinking about Business Philosophy and Strategy in writing (a blog is an excellent record of this) and allow that to also stimulate face-to-face discussions.

No, for me, these tools are all complementary... and from my reading of Gray's article - To blog or not to blog, that is the question - he also seems to concede: 'Which brings us back to blogs. These are essentially online discussions. They are probably the next best thing to personal or small group discussions (or personal phone calls). If employees want interaction with the CEO about major changes, and the CEO can’t have small group interaction with most employees, then it may be worth maintaining a CEO blog. But the CEO must be prepared to put in the time and effort personally over the long haul (either permanently or for the duration of the change program). '

I certainly agree with Louise, there is just no way that anyone can hide behind 'electronic communication as a replacement for face-to-face communication'. That's the first signs of an electronic recluse!

Regards
Trevor Nel - 011 - 705-2790 - www.innercircleforum.com
trevor@innercircleforum.com

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